Article 1 : Scope

These terms govern all sales through jeannedeville.com when commercial services launch

Article 2 : Products/Services

2.1 Digital Products

– Premium Æcademy materials and consciousness development resources
– Exclusive Æcademy community access tiers
– Personalized Æcademy development consultations
– Æcademy consciousness development courses

2.2 Physical Products

– « The Ætherial Academy » book series
– Æcademy merchandise and consciousness development tools

Article 3 : Pricing and Payment

3.1 Prices

– All prices displayed in Euros (€) including all taxes
– Prices may change without notice for future orders
– Æcademy community memberships : recurring billing

3.2 Payment Methods

– Secure payment processing via SogeCommerce
– Accepted : Credit/debit cards, PayPal, ApplePay
– Payment required before product/service delivery

Article 4 : Order Process

4.1 Order Confirmation

– Electronic confirmation sent to customer email
– Order tracking available for physical products
– Digital product access provided immediately after payment confirmation

4.2 Order Modification

– Digital products : No cancellation after delivery
– Physical products : Modification possible before shipping

Article 5 : Delivery

5.1 Digital Products

– Immediate access via customer account
– Download links valid for 30 days
– Technical support provided for access issues

5.2 Physical Products

– Shipping within France : 3-5 business days
– European Union : 5-10 business days
– Shipping costs calculated at checkout

Article 6: Right of Withdrawal (Consumer Protection)

6.1 Withdrawal Period

– 14 days from purchase for physical products
– Digital products : No withdrawal right after download begins
– Æcademy consultations : No withdrawal after service commencement

6.2 Withdrawal Process

– Written notice to: support@jeannedeville.com
– Product return in original condition
– Refund within 14 days of returned product receipt

Article 7 : Warranties and Liability

7.1 Product Warranties

– Physical products : Legal warranties per French consumer law
– Digital products : Functional warranties for technical issues

7.2 Liability Limitations

– Consciousness development results not guaranteed
– Æcademy materials are entertainment and educational tools
– Personal practice responsibility belongs to customer

Article 8 : Intellectual Property

– All Æcademy products remain Jeanne Deville intellectual property
– Personal use license granted, not ownership transfer
– Commercial use requires separate licensing agreement

Article 9 : Dispute Resolution

9.1 Customer Service

– First contact : support@jeannedeville.com
– Response within 48 hours during business days

9.2 Mediation

– Online dispute resolution: https://ec.europa.eu/consumers/odr/
– Mediation service available for unresolved disputes

Article 10 : Applicable Law

French consumer protection law applies; French courts have jurisdiction.